We are Hospitality Experts

We are a group of hospitality professionals whose mission is to grow the hospitality industry.

With hospitality training, coaching, and consulting, industry professionals will have the tools, knowledge, and experience necessary to succeed and see their organizations grow.

» Our Services

With Bliss Hospitality, students and professionals can gain a deep, practical understanding of hospitality systems such as Oracle Opera Cloud PMS, Oracle Micros POS, and FoodSafe.

Bliss Academy

We offer hands-on training workshops including Opera Cloud PMS, Micros POS workshop, and FoodSafe.

Gain practical skills and knowledge from experienced trainers and earn a certificate upon completion.

As hospitality professionals, we understand the industry's unique challenges and opportunities.  We help educational institutions, hotels, restaurants, hospitality professionals and students succeed.

Bliss Coaching & Consulting

As hospitality professionals, we understand the industry’s unique challenges and opportunities.

We help educational institutions, hotels, restaurants, hospitality professionals and students succeed.

Bliss Academy

Hospitality Training

We are committed to helping professionals, hotels, and restaurants grow.

Our academy not only provides students with the theoretical knowledge they need but also allows them to practice the system, so they can not only learn how it works but also practices it in our virtual Bliss Hotel Vancouver.

Our virtual Bliss Hotel Vancouver is designed to work as a real-life scenario for hospitality students and professionals to get the practical skills they need to succeed in the hospitality industry.

Our Workshops

Opera Cloud PMS by Oracle Hospitality logo
The Bliss Opera Cloud PMS Workshop is being led by Yahya Shakhshir, one of the Bliss instructors

Opera Cloud Training

Opera Cloud PMS, is the most popular property management system in the hotel industry.

Our experienced trainers will guide you through the key features of the system, including:

  • Reservations
  • Check-in and check-out 
  • Housekeeping management
  • Reporting

You will learn how to use Opera Cloud PMS effectively to manage guest data, room availability, and billing.

Upcoming Workshops

Level 1 (Online)

Oracle Micros POS for Restaurants Logo
A Bliss Hospitality student learns how to use Micros POS for restaurants

Micros POS

Learn how to confidently use Micros POS a popular point-of-sale system used in restaurants and bars.

Our trainers will teach you how to navigate the system, including

  • Menu setup
  • Order taking
  • Payment processing
  • Inventory management

You will also learn about the importance of customer service in the food and beverage industry and how to deliver a better customer experience.

Upcoming Workshops

…Coming Soon…

FoodSafe Certificate - FoodSafeMakes Good Food Better Logo
Students and instructors at Bliss Hospitality smile after seeing the results of the FoodSafe test

FoodSafe

FoodSafe, is a food safety certification program recognized by industry regulators in many countries.

Our trainers will cover the fundamentals of food safety, including:

  • Proper hygiene
  • Temperature control
  • Cross-contamination prevention

In this workshop, you will learn how to identify and manage risks related to food safety and how to comply with all the relevant regulations and guidelines in the industry.

Upcoming Workshops

…Coming Soon…

Why Bliss Workshops?

Practical experience using hospitality software is a key skill to succeed in the growing industry of hospitality.

Hospitality students and hotel employees looking to move to a new role might feel like they don’t have all the necessary skills for the job. Also, hotels implementing a new property management system might experience challenges getting their staff trained, which impacts their customer experience.

How we help: At Bliss, we have built a virtual hotel to help students practice using the systems in a real-life scenario that reflects some of the most common situations faced by hotel and restaurant employees everyday.

Upon completion, students earn a certificate that endorses the experience they have acquired using these systems, giving them a better chance of getting hired. It also reassures hotels and restaurants that their new hire has all the skills and tools required for the job.

See what other students have said about our workshops, and sign up today!

If you have any questions, please contact us. Our staff will be happy to assist you.

Workshops

Students Trained

Hours of Training

Client Reviews

Mariana Osorio
{

It’s amazing! I had the opportunity to become certified in Opera! Now I have the opportunity to get the job of my dreams in a hotel.

5
Mariana Osorio
Opera PMS Student
Angela Cala
{

Great workshop with a great teacher!! definitely worth it If you want to start a career in the hospitality industry!
Thank you very much.

5
Angela Cala
Opera PMS Student
Nao Ichikawa
{

I really enjoyed the workshop and learned how to use Opera for hotels. I feel more confident now to look for a job in a hotel.

5
Nao Ichikawa
Opera PMS Student
Ana De La Huerta
{

This workshop helped me a lot to learn how to use Opera PMS, and I’m happy it will help me find a job as a front desk agent in a hotel.

5
Ana De La Huerta
Opera PMS Student
Oscar Garcia
Oscar Garcia
2024-01-07
Ninfa Segovia
Ninfa Segovia
2023-10-17
Excellent teacher, very clear and easy to understand! Thanks so much
Javier Chi
Javier Chi
2023-10-15
Екатерина Блатова
Екатерина Блатова
2023-09-16
German Augusto Lozano Varon
German Augusto Lozano Varon
2023-08-13
Kelda Sanchez
Kelda Sanchez
2023-08-13
Juan Tijaro
Juan Tijaro
2023-08-13
zaineb hafeez
zaineb hafeez
2023-08-13
Lucero Torres García
Lucero Torres García
2023-08-13
The course was really good. Bonnie is amazing!

Bliss Coaching & Consulting

We specialize in providing consulting services for the hospitality industry.

Our community of experts has extensive experience in the field, and can help students, institutes, hotel employees, and hotels in all aspect of the industry.

Our Services

The hospitality experts in our community have a thorough understanding of the challenges facing education institutes, hotels, restaurants, and hospitality students and professionals every day.

And we are here to help. Our consulting services include pre-opening support, hotel/restaurant system setup, staff training, operations, quality of service, and customer service, among others.

We also assist colleges and universities with curriculum development and faculty development so hospitality management programs remain relevant, competitive, and connected to industry needs.

Furthermore, we provide professional guidance, coaching, and advice to hospitality students, and professionals on their day-to-day challenges, career development, and hospitality skills.

Contact us today for more information.

Bliss Hospitality Coaching for Individuals

Coaching for Individuals

Personalized career coaching, problem-solving and decision-making advice, personal brand development, resume review, and interview preparation.

We can help you:

  • Build your personal brand
  • Prepare for interviews
  • Get career coaching
  • Learn how to move forward in the hospitality industry
Bliss Hospitality Consulting for Educational Institutions

For Institutions

We help institutes provide better training and development opportunities for students to reach their full potential.

Our consulting services for institutes include:

  • Curriculum development
  • Training programs
  • Career counseling
  • Job placement assistance for students

 

Bliss Hospitality Consulting for Hotels and Restaurants

For Hotels/Restaurants

Hotels can improve their operations, increase efficiency, and offer better training and development to their employees.

Bliss Consulting is a leading provider. We help hotels with:

  • Pre-opening support
  • PMS System set-up
  • Staff training
  • Service Excellence
  • Business development
  • Management
  • Operations

» About Bliss Hospitality

Bliss Hospitality Team - Bonnie Li, Yahya Shakhshir, Simona Budytre and Patrick Au

We Are Here to Help You Succeed

Located in the heart of Vancouver, Bliss Hospitality is an expert-led hospitality training and consulting community that offers professional advice and practical training to educational institutions, hotels, and hospitality students and professionals.

Let’s talk.

Bliss Hospitality Co-Founders Bonnie Li and Yahya Shakhshir

Bonnie Li & Yahya Shakhshir
Bliss Co-Founders